Virtual Doorman

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Prospect - Services Provider

TMA Non-Listed Monitoring

About

Founded nearly thirty years ago by Colin Foster, Virtual Doorman pioneered the remote doorman category to address a functional challenge in residential operations: delivering secure, high-quality building services without the cost structure of traditional staffing models. 

Virtual Doorman provides centralized, live-operator access control and building management services that replicate the core functions of an on-site doorman. By combining trained human oversight with purpose-built technology, the company enables multifamily and residential properties to offer secure entry, visitor management, and package handling in a scalable, cost-efficient manner. 

From inception, Virtual Doorman was built as an operating platform -- not a point of solution. The company developed its infrastructure end-to-end, including integrated hardware, software, and 24/7 monitoring operations, well before remote building management became industry standard. Early deployments in dense urban markets helped establish operational discipline and reliability that continue to define the platform today. 

As the first company to successfully operate a full functional remote doorman service at scale, Virtual Doorman helped establish a new category within residential security and property operations. While the market has since expanded, the company has maintained leadership through consistent execution, long-term customer relationships, and a differentiated service model anchored in live human decision-making rather than unattended automation. 

Approaching its 30th anniversary, Virtual Doorman serves properties across the United States and remains a trusted partner to owners and operators seeking modern, efficient building operations. The company's longevity reflects a proven business model, resilient infrastructure, and continued relevance in an evolving residential landscape. 

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TMA Non-Listed Monitoring

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